We are often not available to talk if you need urgent help, as we are likely in session with clients, and may not work evenings and weekends. However, there are a number of free helplines and text numbers you can contact for immediate support, 24 hours a day, in addition to your doctor or local healthcare provider.

If you need urgent help

  • Free call or text 1737 any time for support from a trained counsellor

  • Lifeline – 0800 543 354 (0800 LIFELINE) or free text 4357 (HELP)

  • Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO)

  • The Depression Helpline – 0800 111 757 or free text 4202 (to talk to a trained counsellor about how you are feeling or to ask any questions).

  • Healthline – 0800 611 116

  • Samaritans – 0800 726 666

  • Auckland City Mental Health Crisis Team - 0800 800 717 (operating 24/7)

Other Useful Mental Health Resources

  • Youthline – 0800 376 633, free text 234 or email talk@youthline.co.nz or online chat.

  • The Lowdown Text 5626 for support to help young people recognise and understand depression or anxiety.

  • Alcohol Drug Helpline (0800 787 797)

  • EDANZ – improving outcomes for people with eating disorders and their families. Freephone 0800 2 EDANZ or 0800 233 269, or in Auckland 09 522 2679. Or email info@ed.org.nz.

  • Parent Help – 0800 568 856 for parents/whānau seeking support, advice and practical strategies on all parenting concerns. Anonymous, non-judgemental and confidential.

  • Family Services 211 Helpline – 0800 211 211 for help finding (and direct transfer to) community based health and social support services in your area.

  • Skylight – 0800 299 100 for support through trauma, loss and grief; 9am–5pm weekdays.

  • Yellow Brick Road – Supporting families towards mental wellbeing. 

  • Find a Helpline – Search for international helplines.